Patient Coordinator (PC) - Austin, Texas (Tech Ridge)

Founded in 2014, Total Primary Care is revolutionizing healthcare. With 50+ locations in Texas, Total Primary Care has quickly established itself as a leader in primary care. Total Primary Care is a one-stop shop for all healthcare needs, in a convenient and comfortable environment.  Our focus areas include Primary Care, Medical Weight Loss, COVID-19 Testing, Allergy Testing, DOT Physicals, Diabetes, Flu Shots, Low Testosterone, Erectile Dysfunction, etc. 

We operate under 3 brands:

1. Total Men’s Primary Care, focused exclusively on men.
2. Total Care Primary Care, focused on families. 
3. Total Behavioral Health, focused on behavioral health patients, virtually.

What We Offer:

• Great team! We spend a ton of time hiring and training the best people.

• Great pay! We pay well and there’s upside based on performance.

• Great benefits! We provide the good things you’d expect and a little bit more (401(k), health insurance, PTO, in-house health benefits...and more!).

• Great opportunities! We're growing and we like to promote from within. If you're a true rock star, the sky’s the limit for you here!

Duties & Responsibilities (What you are actually going to be doing):

• Make our patients' day. Seriously, we love our patients and we want them to enjoy coming doctor's office.
• Run labs. We run some of our labs in house. You've got to be on the ball with this.
• Accurate record-keeping. You will be responsible for accurate patient EMRs to include adherence with all HIPAA protocols. You will be cross-trained to run the front desk.
• Be awesome.

Qualifications:

• 1 year of experience as a patient care coordinator and/or 1 year of related training or equivalent combination of education and experience.
• Must have working knowledge of medica terminology, procedure, and protocols.
• Team player, we really, REALLY mean this! This is a cornerstone of our culture.
• Comfortable around computers, since you will be using one all the time.
• High attention to detail, we are talking about patient lives here.
• Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with team members to create an exceptional experience for each and every patient. Be punctual, dependable, goal oriented, and able to receive constructive coaching.
• Reliable transportation.